SPECTRUM:  Free installation for Spectrum Wi-Fi has ended.  You will still call into the bulk number (833) 697-7328 and schedule your installation using the directions originally provided below.  Spectrum will bill you on your individual bill for installation and any other services that you opt into or select.  ​​​​​​​

 

HOW TO SCHEDULE YOUR SPECTRUM INSTALL:  DO NOT GO TO OR CALL THE LOCAL SPECTRUM OFFICE!

 

Keep in mind you have to physically be at your unit for the installation.  Please see the information below from Spectrum to begin your ordering process. 

 

When calling Spectrum, you will have to set up an account in your name with your personal information and will also have to provide your social security number, which is a requirement by Spectrum.  This information is between you and Spectrum only, and will not be shared with AHCCA or the Board.  

 

The agent will also offer products Spectrum has within their portfolio, including phones, upgrades, etc.  Once again, you must be present for the installation.  Spectrum will provide you basic Spectrum Stream TV and 500M Internet with one free Modem and one advanced Wi-Fi 6 Router.

 

WHAT TO SATY WHEN CALLING:  Once connected, after listening to the prompts, say “I do not have an account” and then again when prompted say “New Service”.  When an agent connects, provide the 991 S State St Oscoda 48750 address and your Lot Number and tell the agent you live in a bulk property and would like to schedule your professional installation.  The charges on your bill for the services/equipment provided by AuSable Huron Condominium Campground Association will be $0 although you will get an installation bill and will also continue to get a monthly Spectrum bill and are required to continue paying for any additional service or equipment you select. (With the new service, each owner has the option to pay for other services like HBO, sports channels, etc.)

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NOTE: Firestick and Firestick TV's are not compatible with Spectrum, as they are licensed through Amazon and you are unable to download the Spectrum TV app.  You can purchase a Roku device and use that on Firestick TV's.